Exchange POLICY
At Shyam Ji Jewellers, we are committed to providing you with beautiful artificial jewelry. We take great care in checking every piece before it is shipped. Please read our exchange policy carefully before making a purchase.
The 7-Day Exchange Window
We offer a strict 7-day exchange policy. If you wish to exchange an item, you must initiate the request within 7 days from the date of delivery.
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No Refunds: We do not offer direct refunds on any purchases.
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Exchanges can be made for a different size, a different item, or store credit of equal value.
Conditions for Exchange
To be eligible for an exchange, your jewelry must meet the following criteria:
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The product must be strictly unused, unworn, and undamaged.
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The item must be in its original condition and returned in the original packaging, including all boxes, pouches, and intact tags.
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We reserve the right to inspect the returned item and reject the exchange if it shows any signs of wear, perfume use, or damage.